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2, .. L.N. Davydova THE DIFFERENT APPROACHES TO THE DEFINITION OF EDUCATION QUALITY - The article analyzes the different approaches to the. - definition of education quality. The author speaks out - an idea about the consideration of education quality content in order to reveal the characteristic features. and relations between them.

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,, 2, 2005 8 .. I.V. Zhukovskiy IMPACT OF WORLD TRADE ORGANIZATION AT EVOLVEMENT OF EDUCATIONAL SERVICE - WTO is at the centre of globalisation processes of - the educational services. Today the activity of this. organization has got influence on the world educa, tion and particularly in Russia. The Russian compet,., - itiveness on the world educational market depends on it capacity to adopt effective measures.

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.. P.S. Serenkov FUNCTIONAL MODEL OF EXPERT ACTIVITY AS A BASE OF TRAINING SYSTEM IN QUALITY SPHERE -- On the basis of the analysis of engineer-quality man ager activities, his functional model using IDEF IDEF0 methodology has been developed, thereby a reper "- toire of necessary "knowledge" he must possess has ",. been defined. A methodology for curriculum struc - turing, with an allowance for block-module principle, - - on the basis of specialist's functional model, which, - enables to order knowledge transfer, avoid unneces, sary doubling and provide plan harmonization with related specialities is proposed.

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..,.,. D.V. Maslov, P. Vatson, N. Chilishi FUNCTIONAL MANAGEMENT ASSESSMENT: A NEW MODEL : FOR MANAGEMENT SYSTEM IMPROVEMENT The Management Functional Assessment Model is a - new model for analysis of management system of, - organization. The model is based upon principles of., - Taylor-Fayol management. At the same time, the principle of continuous improvement is incorporated, in the concept of the functional model, that allows to consider the model as an effective tool of total. quality management. That dualism can serve the cat - alyst of quality management philosophy deployment in many Russian organizations, for which the, - approaches of scientific management from the begin, ning of the last century are more habitual, but the,, - requirements for changes in management approaches. have ripened.

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2. Shiba S., Graham A., Walden D. A New American, TQM: Four Practical Revolutions in Management /, Textbook Hardcover. 1993.

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PDCA 5. Watson P., Maslow D., Chileshe N. Deploying Total Quality Management in Russia // European Quality, Vol. 11. No. 2. 2004.

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8. Crosby P. Quality is Free: The Art of Making Quality Certain. New York: McGraw-Hill. 1979.

9. Watson P., Chileshe N., Maslow D. A New Model For Obtaining Sustainable Competitive Advantage // Construction Industry Development 2nd.

2, 2005 22 Postgraduate Conference Cape Town, South Viewpoint of Quality Control (1939). New York:

Africa, 2004. 10-12 October. Dover, 1986.

10. Deming W.E. Out of the Crisis. Cambridge, MA: 12.....:

MIT Press, 1987. 11. Shewhart W.A. Statistical Method from the , 1998.

.. O.S. Shchukin PRACTICE OF SELF APPRAISAL ACCORDING TO CENTERING MODEL Practical results of carrying out of self-appraisal - according to the centering model are examined in the. article. Arising difficulties in the process of adaptation - and introduction of process approach in the manage. ment of organization are shown. Results are present.. ed on the example of two enterprises of Voronezh.

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. 2, 2005 26 ..,.. E.M. Beliy, I.B. Romanova THE CONCEPT OF COMPETITIVE NESS OF HIGHER EDUCATIONAL INSTITUTION - The explication of a category of competitiveness of ., high school is given. The basic attributes inherent., - in the given category are analyzed. It is shown, that - competitiveness of high school is defined by its, - adaptibility, innovation and competitiveness of ren. dered educational services.

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2, ..,.. I.E. Kriukov, A.D. Shadrin PRINCIPLES OF THE MANAGEMENT SYSTEM AUTOMATION , This article shows, that the international management (ISO, OHSAS, systems organization standards (ISO, OHSAS, SA) SA) - gradually cover all fields of people collective activi ty from small business up to the government. In. - this case these standards application procedure and concept has primary value. Principles of the man. agement system automation, developed in Research - and-production enterprise SpecTec (Saint, -- Petersburg) and implemented on a number of the (. -) Russian enterprises are stated. Proposed principles. - have universal character, they are based on require, ments of the international standards and can under - lie the effective automated management system using - any software.

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..,.. L.M. Yanovskiy, I.V. Malov POSSIBILITIES OF DETERMINATION ':

OF EDUCATIONAL LEVEL IN HIGHER EDUCATIONAL INSTITUTIONS - The quality of education depends significantly on - teaching staff of a higher educational institution.

'. - Analysis of activity of faculties, departments and each - individual teacher determined by annual rating pro, motes to competition among teaching staff. The - author of the work offers to determine rating by six. 6 professional groups.

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.. A.A. Arinushkina MANAGERS OF ORGANIZATION DEPARTMENTS OCCUPATIONAL TRAINING QUALITY CONTROL METHODS IN REAL TIME MODE Within the framework of research investigation by - Internet means there were studied training methods. - of managers' leading behavior formation experience.

-- As a result there were developed programmed, informative tools, allowing by Internet network meet - the challenge of managers vocational development. using interactive procedures.

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1. Barker R. CASE*Method. Entity-Relationship, Modelling. Copyright Oracle Corporation UK Marketing.

Limited, Addison-Wesley Publishing Co., 1990.

2. Barker R. CASE*Method. Function and Process - Modelling. Copyright Oracle Corporation UK.

Limited, Addison-Wesley Publishing Co., 1990.

3. Bloom B.C. Taxonomy of educational objectives: The, classification of educational goals/ Cognitive - domain/ N.Y., 1956.

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4. Boehm B.W. A Spiral Model of Software Development and Enhancement. ACM SIGSOFT. Software Engineering Notes, Aug. 1986.

( 5. Chris Gane, Trish Sarson. Structured System,,, Analysis. / Prentice-Hall. 1979.

). 6. DATARUN Concepts. Computer Systems Advisers 30.

Research Ltd., 1994.

7. Edward Yourdon. Modern Structured Analysis, Prentice-Hall. 1989.

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8. Fiedler F.E. Potter E.H. Dynamics of leadership effec

tiveness //Small group and social interaction. V. 1.

London. 1983.

, 9. Hare A.P. A function interpretation // Small groups and social interaction V. 2. London, 1983. IEEE Std. 1348-1995.

10. IEEE Recommended Practice for the Adoption of CASE Tools.

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11. IEEE Std 1209-1992. IEEE Recommended Practice for the Evaluation and Selection of CASE Tools.

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and personality. N.Y. 1964.

, 13. Ruedi Y., West C.K. Pupil self concept in an open school and in a traditional school // Psychology in, the school. 1973. 10. PP. 48-53.

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/ SECA Inc., 1995. 17. Sears F.W., Zemansky M.W. University physics.

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Specification / Yourdon Press, New York, 1978. 18. Westmount I-CASE User Manual / Westmount 16. Uniface V 6.1 Designers Guide. Uniface B.V., Technology B.V., Netherlands, 1994.

.. V.S. Idiatulin METHODOLOGY AND PROCEDURE OF LEARNING QUALIMETRY - Methodological grounds of quality control for., learnedness standards are considered. It is noted that - the accidental component of testing numbers and their normal distribution are not in point for learned, ness measurements. Thorough training changes them., - directionally. It is shown that evaluation of learned, - ness demands both their structure and the kinds of, educational work analysis.

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..,.. E.V. Kiselev, E.N. Smirnova OPPORTUNITIES OF USE OF INFOR MATION TECHNOLOGIES AT AN ESTIMATION OF A QUALITY MANAGE MENT SYSTEM EFFECTIVENESS - Process of an estimation of a quality management - system effectiveness of the industrial enterprise is. - considered. The concept of application of information. technologies is stated. Basic elements of the auto. mated system are submitted.

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2, 2005 58 ..,.., O.I. Kondrashova, D.A. Korolev,.. N.A. Stepanova INTERNET PROJECT OF EUOPEAN CENTER FOR QUALITY :

"COMPETITION OF DIPLOMAS .

IN THE FIELD OF QUALITY" . Ż

- This article represents organizational and technical - - solutions for Internet-project Competition of diplo . - mas in the field of Quality. Urgency and prospects. of development are discussed.

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, - 2., 1982.

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19 12 13 - (). - 9001:2000 14, - .. -. (,,,,,,, -,.

,, ). The article presents the project of introduction of the - quality management system (QMS) against the ISO, 9001:2000 for the furniture-making enterprise Baltiya Ltd. Demonstrated is the QMS development algorithm.

Considered is the basic QMS documentation. Described are the basic QMS processes and criteria for their audit 21 http://www.quality21.ru. ing on a basis of environmental approach.

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Analysis of the quality management system at Avtodiesel (YaMZ) JSC is performed, attention is paid - to quality costs, inconsistencies in the production process. of finished goods are analyzed, recommendations on their Work is devoted to reorganization of process of adjust- elimination are proposed, perspectives of raising enter ment technological equipment by pharmaceutical compa- prise competitiveness are formulated.

ny on the base of revealed productions laws and analy- l :...,., sis of statistical controllability process of production..

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2, 2005 64 4. 1982.. This paper is devoted to a pressing problem of intro. duction process approach and certification QMS accord : ing to requirements IS ISO 9001:2000 at Russian enter QFD - prises. Taking specific process as an example this paper is . proving the expedience of working out of the Passport of - the process including various tools of its description, such as the process map, the process block diagram.

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7., 1982..

In work necessity of application of methodology qual.

ity function deployment is proved at planning production, : the approach of the foreign and domestic enterprises to planning quality of production is analyzed in view of 9000 .

requirements of consumers, consumer preferences concern ing quality of conveyor tapes are estimated.

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In the given work we surveyed the prospects of intro 5. 1983..

duction of international quality standards ISO of the.

series 9000 in modern Russian libraries, and also the : research program of the organizational culture phenome -115 QFD non within the framework of which realization of some .

sociological interrogations is supposed was developed.

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In given work is organized the analysis of quality of 8., 1978..

enamel PF-115 white colour. Need of consumers by means.

of QFD-analysis are transformed in requirements to prod- : uct, will grow dump, technologies and equipment. Re- commendations is Given on increasing of quality of enamel. () l :...,., .

. FMEA l :,...

6., 1982... : . : -.

. On basis method FMEA and the statistical methods of - analysis critical operations technology of process manu - facture of condensers are discover and critical defects.

9001:2000 - Instability of condensers manufacturing show was. - according to two characteristics and uncontrollable - process on operation kompaundirovanie.

, The correcting actions are suggested judging on the :, -. results of the analysis.

2, :...,., - Analysis of conformity Quality Management System l l. organization with ISO 9001-2001 requirements;

: - Development of events Quality Management System l l -... improvement;

,.,. Estimation of the Quality Management System l improvement events implementation effectiveness.

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14000, - 11., 1981.

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- . In the given degree work the description of a history of development of the standards ISO of a series 14000 is submitted, is shown and the common circuit of system engineering of ecological management is described. The.

ways of integration of system of ecological management In this work the author presents the development of and systems of quality management on the open joint- the systematic basis of managing the quality of the result stock company West Siberian steel plant are shown. and the process of fulfilling high-school scientific project One of the basic documents a manual on ecological using process-functional simulation and the notion of life management is developed. cycle an object.

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l - The purpose of the job, given me, is the development of a Management (manual) under the social responsibility O.

9001-2001;

Co., Ltd West-Sebirian-Stels, which will define(deter l mine) a direction of social activity of combine and to ;

adjust the attitudes(relation) with the interested persons.

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. l : The given diploma considers development and realiza-,..

tion of Quality Management System improvement events on the instrument engineering industry plant. The following tasks, for realization Quality, Management System improvement, were solved:.

2, 2005 66 1 . . 20042005 ..,...,.., V.V. Kuts, T.V. Nikolaenko QUALITY IMPROVEMENT OF PHARMACEUTICAL COMPANY PRODUCTION THROUGH RE ENGINEERING PROCESS EQUIPMENT ARRANGEMENT ON THE BASIS OF STATISTICAL MANAGEABILITY MANUFACTURING PROCESS ASSESSMENT Work is devoted to reorganization of process of adjustment technological equipment by pharmaceuti cal company on the base of revealed productions - laws and analysis of statistical controllability process. of production.

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2, 2005 70 ..,.. N.V. Golovkina, Yu.V. Vylgina ABOUT QUALITY MANAGEMENT AT INDUSTRIAL INSTITUTION PROBLEM Analysis of the quality management system at , Avtodiesel (YaMZ) JSC is performed, attention is, - paid to quality costs, inconsistencies in the produc, tion process of finished goods are analyzed, recom, - mendations on their elimination are proposed, per - spectives of raising enterprise competitiveness are. formulated.

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..,.. L.A. Suvorova, R.P. Tsvirov QFD APPLICATION OF QFD METHODOLOGY AND STATISTICAL APPROACH TO PRODUCTION QUALITY MANAGEMENT AT INDUSTRIAL ENTERPRISE - In work necessity of application of methodology quality function deployment is proved at planning, production, the approach of the foreign and domes - tic enterprises to planning quality of production is analyzed in view of requirements of consumers, con, - sumer preferences concerning quality of conveyor. tapes are estimated.

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..,..,.. S.V. Ponomarev, A.V. Trofimov, E.A. Timoshina QUALITY ANALYSIS OF WHITE VARNISH PAINT USING 115 QFD METHODOLOGY QFD - Planning improvement of quality of enamel - -115 QFD-- of white colour with application QFD-methodology is. considered.

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International Symposium , , QUALITY, INNOVATION, EDUCATION CALS Ȼ and CALS TECHNOLOGY

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